Question: How Do I Cancel My Telus Service?

How do I cancel Optik TV?

How do I cancel or return rental equipment – TELUS Optik TV, Satellite TV, Internet or Smart Home Security.

Call TELUS to change or cancel the rental equipment at 310-2255.

If your billing address is not the address where you would like the return instructions to be delivered, please inform the representative..

Where do I return Telus equipment?

You will need to Call Telus and they will ship you a pre-paid return box. You will receive an itemized list of the equipment you need to return. Drop the box off at Canada Post and keep your tracking number. Take a picture of the box with the equipment inside before you tape up the box for your own peace and mind.

What is the cheapest Telus phone plan?

Talk & Text 100 The plan works out to less than $10/month and ensures you’ll always have a phone ready. Bring your own phone or buy one outright for as little as $100.

What is the cheapest unlimited talk and text plan?

Best Cheap Cell Phone Plans Right NowBest ForPlanLearn MoreTalk and text onlyRepublic Wireless’ My Choice$15/monthLow data usersGood2Go Unlimited Talk and Text, 1GB Data$15/monthModerate data usersTello Smart Plan$19/monthAverage data usersMint Mobile 3-Month Plan (Medium)$20/month2 more rows•Oct 1, 2020

How much does Telus fiber cost?

Regular price of $155/mo. and unlimited data $15/mo. applies thereafter.

How much is xfinity early termination fee?

Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee.

How do I change my credit card on Telus?

Update your Mobility pre-authorized payment informationLog in to My Account.Select Billing.Choose the account on which you want pre-authorized payments to be updated.Select Update your payment info.Fill out the required fields.Select Submit.Pre-authorized payments are updated on your account.

Can I transfer my Telus account to someone else?

You can transfer ownership of your TELUS mobile phone number to another person without the headaches of penalties or cancellation fees.

How do I cancel my Telus Internet service?

Yes. To cancel your service, contact TELUS with the date you want the cancellation to be effective. Cancellation fees may apply.

How do I cancel my Telus pay as you go?

You can remove auto-renewal by calling #123 from your device or by logging in to your account at telus.com/myaccount. Rate plans and add-ons can only be renewed when there are sufficient credits in the account to pay the price.

Does Telus have a cancellation fee?

If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.

Can I change my Telus plan online?

You can log in to your TELUS Mobility account in the My TELUS Mobile App to change your plan and monthly data, or manage top ups and other optional add-ons. Select a new plan or data option, then select continue to add-ons.

What happens when you cancel a phone contract?

You can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price. Cancelling your contract at any other time can be expensive. You’ll usually have to pay the cost of the outstanding term in full.

How do I find out when my Telus contract ends?

Scroll down to Device Balance to see:Contract start date.Contract end date.Current device balance amount.

How do I cancel my Internet service?

How to Switch or Cancel Internet and Cable ServiceCheck your contract for early termination fees to ensure that you don’t get hit with any unexpected charges.Log into your account online and see if you can cancel digitally.If that’s not an option, call the helpline and ask for the cancellation department.More items…•

How do I remove my credit card from Telus?

Discontinue pre-authorized paymentsLog in to My TELUS.Select Billing.Choose the account on which you want to cancel pre-authorized payments.Select Manage pre-authorized payments.Select the cancel option , and submit.

Do I need to cancel Internet before switching?

Now that you’ve moved on, you need to cancel your old internet service as soon as possible. Make sure you don’t call customer service before you’ve already found a new service provider. You don’t want to be between internet service providers, so try to schedule your cancellation a little after your new service begins.

Should I change Internet provider?

What you should consider when switching internet providers. One top consideration for switching ISPs is cost savings. And if this is you, you’re not alone. A DecisionData study found that this is the motivation for more than half of consumers who’ve switched.

How do I contact Telus home services?

To learn more, call 1-866-558-2273 (Mobility) or 1-888-811-2323 (Internet, TV & Home Phone).

Can I move my Telus modem?

That appears to be the filter USUALLY placed in the exterior Telus Point of Demarcation, so yes, you should be able to move it, and connect it smilarly at another.

How much is a Telus prepaid SIM card?

Stay connected for less with TELUS Prepaid. Plans starting as low as $10. No commitment, no term contracts, no credit checks. Buy and activate a SIM card online. All plans include Canadian and international messaging, Voicemail 3, TELUS Call Display+, call waiting and conference calling.