Question: Do You Need An Engineer To Install Sky Q?

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In a nutshell, call up and ask for a better deal.

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Does Sky q Use same cables as Sky Plus?

Re: Does SkyQ use same wires as Sky+ from box to dish? Yes they will use the existing cables if they are in a good serviceable condition.

Why do I need an engineer for Sky Q?

Hi @crackedice If you are having SKYQ installed you will need an engineer to replace the LNB on your Dish for SkyQ reception. If you are waiting for a replacement main SkyQ box, these are not sent out to customers, hence the engineer visit to install!

Does Sky q need a new cable?

Yes, Sky Q still uses the same cables, but you might consider getting another satellite cable if you currently have one to enhance your viewing experience.

Can you upgrade to Sky Q for free?

4. You have to sign up to a new 18-month minimum term for the Sky Q Experience and pay the standard full price for the Sky Q Experience (unless you have any offers). We will loan you one Sky Q box, one Sky Q Mini and any other relevant kit, for no cost, for the time you have a Sky TV subscription.

What deals are sky doing for existing customers?

‘Sky Fibre Max’ Upgrade DealWhen existing customers switch to Sky Broadband, land line & calls.Average of 59MB speeds & unlimited allowance.New Ultrafast service with up to 145mb speeds available in some locations (follow this offer to check availability)No slowing down at peak times.Price now includes line rental.More items…•

Do Sky charge for engineer visits?

Hi @Gd94 If you are having problems with your SKYQ equipment, you need to call SKY and talk to an advisor, to arrange an engineer visit, to check your Dish and equipment these visits are free of charge!

Does Sky q need to be connected to a phone line?

Re: Do I need a phone line for Sky Q? @DavB you do not need a landline but you require an internet connection.

Is a sky Q dish different?

The Sky Q System works in a different way to the standard sky System so they use a different LNB. If you look up at your dish you will find they have fitted a Sky Q LNB like the one pictured above. One of the main differences youwill see is that the new LNB only has two cable connections that go to your new Sky Q Box.

Does the engineer bring my sky Q box?

Hi @mattreeve1986 The Engineer will bring all the boxes needed for the installation, including a spare viewing card if you haven’t recieved one. You will only recieve a mini box if you asked for one when you ordered SKYQ multiscreen?

What is required for Sky Q?

The current Sky Q set-up requires a satellite dish connected to either the 1TB or 2TB set-top-box.

Is Sky Q worth the money?

Sky Q really shows its worth when you add in extra devices, including Mini boxes that you plug into other TVs in your home. These stream live channels, on-demand TV and recordings from your main box, giving you access to your full Sky Q package from around your home.

Can I use my old Sky Box with Sky Q?

Sky do not allow two subscriptions in one house. Also the old HD box will only work if you have a hybrid LNB fitted in the dish and can only be used as a freesat box to watch free to view channels. Also it will not allow live pause or record. Your best option is to use sky go with a suitable device.

How many cables does a sky Q box need?

twoRe: Sky Q – Cables Set-UP For Q you need two sat cables from dish to the main Q box only.

Can I use my Sky Q box in another house?

Re: Can I move my SkyQ box to a different house? “It is against your contract T&C’s to move any SKY Q equipment from it’s registered address.”

Can you have 2 remotes for Sky Q?

Re: Can I have two remotes connected to one sky box? @Zoeadam You can only have one bluetooth remote connected but you can have as many as you like using IR only.

Do you get a new dish with sky Q?

Re: Sky Q upgrade with own dish @Brian+Ellis Yes no Q box will work without the LNB being changed.

Does Sky q work without wifi?

Sky Q main boxes will run with reduced service without an internet connection or a network connection but if you have Q minis there has to be a router running on the network as the Q boxes need that to handle IP addressing to work at all but again it does not require an external connection.